Turn off AC & use a bucket & rags to catch water. Then call us – 24 hours / 7 days.
Is the system under warranty (usually 5 years in homes & 1 or 2 years in Offices)?
Best to have the original installer look after you with back-up service (especially Warranty).
Sorry, we do not provide warranty service for Non-Church installations.
Some brands, you may have difficulty finding a back-up service tech.
We recommend a basic service to reduce running costs & help prevent breakdowns (Residential-Annually, Commercial-Quarterly or Monthly).
& “hard to diagnose” PCBs (most AC’s have approx 5 sensitive electronic boards plus sensors etc) – may not be fixed on 1st visit.
In addition to the existing repairs, further costs or delays often do occur.
The complexity of modern electronic systems makes it difficult to fully diagnose two or more faulty parts until the first one has been fixed.
Manufacturer’s parts can be ex-stock Sydney, up to six weeks or in some cases outdated & no longer manufactured .
We do hope that we have better news for you during these repairs.
If more than 7 years old, it could be wise to consider updating the whole machine?
Besides the wear, tear and corrosion, the current fault may have started further damage.
(E.g. A faulty fan motor now can easily lead to a compressor failure later).